GPSR Update on EU & Northern Ireland orders
We have some sad news for our EU and Northern Ireland customers.
You may have read recently about GPSR and the changes it brings to how the UK sells products into the EU and Northern Ireland. The General Product Safety Regulations (GPSR) are taking effect on 13th December and this unfortunatley means we will have to temporarily suspend all services to our EU and Northern Ireland customers.
GPSR is basically replacing older safety regs and are being put in place to ensure that all sales placed in the EU meet modern safety standards. This is great as obviously safety is paramount and we want to ensure we are fully compliant. However the GPSR means all businesses selling products (‘Product’ means any item intended for consumers or likely to be used by consumers, whether in return for payment or free of charge), must have an Authorised Representative based in the EU/NI who acts as a compliance contact and ensures the products meet EU requirements. At the moment, we do not have the resources to fulfil this but we are working with our couriers to explore how they will be able to assist with this new requirement.
This isn't something we wanted to do but there is very little information available about how UK businesses can continue operating within the European & Northern Ireland markets at the moment.
To avoid non-compliance, we have had to temporarily suspend all EU and Northern Ireland services with immediate effect.
If any orders do manage to come through in the meantime, we're afraid we will have to cancel and refund as we cannot fulfil them with the new GPSR compliance.
We would like to take this opportunity to thank you all so much for your support over the years and how much we value your continued custom choosing to shop with us.
Once we have navigated our way through the new compliance regulation, we do hope to see our EU and Northern Ireland customers again. In the menatime, please email us for any updates or queries at : info@portmeiriononline.co.uk
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Posted by Carolyn Shingler
4th December 2024
